At ymhonlinestore.com, we strive to ensure customer satisfaction. Please review our return and exchange policy below:
- Returns
- Products can be returned within 24 hours of delivery.
- To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the original receipt.
- Returns are not accepted for products that are delivered correctly and meet the order specifications.
- Exchanges
- Products can be exchanged within 2 days of delivery.
- Exchanges are allowed only for the following reasons:
- Incorrect product delivered.
- Product damaged during shipping.
- Product found to be tampered with.
- Exchanges must be made at our physical store locations with the original receipt.
- Refunds
- Refunds will be processed within 2 business days after the return is approved.
- Refunds will be issued to the original payment method used during the purchase.
- Conditions for Returns and Exchanges
- Products must be returned or exchanged in their original condition, including packaging and labels.
- We reserve the right to refuse returns or exchanges if the product does not meet the above conditions.
- Contact Us
For any questions or assistance regarding returns and exchanges, please contact us at:
- Email: [email protected]